About this role
IT Service Desk Specialist at Orfium. Location: Colombo, Western Province, Sri Lanka. Role: diagnosing issues, troubleshooting hardware, supporting users Requirements: Diploma in IT (NVQ Level 5) or related, 2+ years corporate IT support, workstation troubleshooting (Windows, macOS, Linux), ticketing and MDM experience, basic networking knowledge, strong communication skills. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Linux, ServiceNow, Jira, Intune, Hexnode, TCP/IP, DNS, DHCP, VPN Commitment: Full Time Workplace: Hybrid Languages: English