About this role
Customer Support & Training Specialist - Media Monitors at Iheartmedia. Location: White Plains, New York, United States. Role: Provide front-line support, Troubleshoot issues, Conduct live training sessions Requirements: Customer-focused, tech-minded; experience with SaaS/support; strong communication and training skills. Category: Customer Service Seniority: No Prior Experience Required Tools: CRM, help desk, ticketing systems, SaaS Commitment: Full Time Workplace: Remote Languages: English