About this role
Customer Experience Specialist at Guardio. Location: Tel Aviv-Yafo, Israel. Role: owning escalations, investigating issues, spotting patterns Requirements: Experience in complex support/escalations, investigative mindset, system thinking, strong written/verbal communication, comfortable with AI tools, and native-level English required. Category: Customer Service Seniority: Mid Level Tools: AI tools Commitment: Full Time Workplace: Hybrid Languages: English