About this role
CX Ops Manager at Guardio. Location: Tel Aviv-Yafo, Israel. Role: owning Zendesk, managing vendors, improving quality Requirements: 4+ years in support or operations, Zendesk admin experience, BPO/vendor management, QA program ownership, data-driven with systems-thinking and coaching experience. Category: Customer Service Seniority: Mid Level Tools: Zendesk Commitment: Full Time Workplace: Hybrid Languages: English