About this role
Senior Technical Support Specialist at PracticeTek. Location: Las Vegas, Nevada, United States. Role: leading onboarding, resolving escalations, mentoring team Requirements: 5+ years in technical/SaaS support with experience troubleshooting APIs, integrations, web platforms, and deployments; strong diagnostic, communication, and mentoring skills; experience with Salesforce, Asana, Jira, WordPress, and web technologies. Category: Customer Service Seniority: Senior Level Tools: Salesforce, Asana, Jira, WordPress, Squarespace, HTML, CSS, JavaScript Commitment: Full Time Workplace: Hybrid Languages: English