About this role
Senior Technical Support Specialist at PracticeTek. Location: Green Bay, Wisconsin, United States. Role: leading onboarding, resolving escalations, mentoring team Requirements: 5+ years technical/SaaS support experience with APIs, integrations, deployments, strong troubleshooting, customer communication, and mentorship; experience with website platforms and web technologies. Category: Information Technology Seniority: Senior Level Tools: Salesforce, Asana, Jira, APIs, WordPress, Squarespace, HTML, CSS, JavaScript Commitment: Full Time Workplace: Hybrid Languages: English