About this role
Chargé(e) de Support du SI de l'assurance maladie at Caisse nationale de l'Assurance Maladie (CNAM). Location: Bordeaux or Caen or Grenoble or Troyes or Valenciennes. Role: assisting users, analyzing tickets, managing suppliers Requirements: Provide national IT support for health insurance clients: analyze and resolve tickets, maintain knowledge base, liaise with suppliers; requires ITIL/ITSM knowledge, bac+3/4 in IT or 5+ years' experience. Category: Information Technology Seniority: Senior Level Tools: ITSM Certifications: itil, itsm Commitment: Full Time Workplace: Onsite Languages: French