About this role
Customer Experience Strategist at Upbound. Location: Plano, Texas, United States. Role: owning journeys, designing experiences, collaborating cross-functionally Requirements: 5–8 years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, storytelling, facilitation, and data-driven decision skills; ability to influence cross-functionally. Category: Product Management Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English