About this role
Customer Success Automation Specialist at Supermetrics. Location: Dublin or Helsinki or Finland or Ireland. Role: designing agents, evaluating tools, tracking performance Requirements: Proven experience designing and owning automation/AI systems in a customer success context; deep CS process knowledge (health scoring, lifecycle, renewals); experience with Gainsight, LLMs, and evaluating AI tooling; strong stakeholder management and systems thinking. Category: Information Technology Seniority: Senior Level Tools: Gainsight, LLMs Commitment: Full Time Workplace: Onsite Languages: English