About this role
Senior QA Optimisation Manager at Greenstone. Location: Bella Vista, New South Wales, Australia. Role: leading optimisation, monitoring performance, translating insights Requirements: 7+ years QA/Operations experience; proven QA framework design and optimisation; strong analytical skills; stakeholder influence; regulatory and compliance knowledge in financial services; contact centre or insurance experience. Category: Quality Assurance Seniority: Senior Level Tools: speech analytics, automation tools Commitment: Full Time Workplace: Onsite Languages: English