About this role
Help Desk Technician at Ria Money Transfer (Dandelion). Location: Warsaw, Masovian Voivodeship, Poland. Role: providing support, troubleshooting issues, handling inquiries Requirements: Provide Level 1 IT support in Spanish and English, troubleshoot basic hardware/software/connectivity, handle web tool inquiries; prior helpdesk/IT or customer service experience and basic IT systems knowledge required; Zendesk experience a plus. Category: Information Technology Seniority: Entry Level Tools: Zendesk Commitment: Full Time Workplace: Hybrid Languages: Spanish, English