About this role
IT Technician at Groupe Bel. Location: Traverse City, Michigan, United States. Role: supporting users, troubleshooting hardware, maintaining cmdb Requirements: Provide L1 IT support in a manufacturing plant: manage tickets, install and repair PCs, printers (HP, Zebra), thin clients, local networks, servers and VoIP, maintain CMDB/IPAM/AD, create SOPs; Associate degree and 3+ years help-desk experience required. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office, Windows, Acrobat, HP printers, Zebra, Axel, Cisco, Ivanti, Office@Hand, ServiceNow, VoIP, IPAM, CMDB, AD Commitment: Full Time Workplace: Onsite Languages: English