About this role
Customer Loyalty Executive at Focus Group. Location: Bellshill, Scotland, United Kingdom. Role: contacting customers, resolving issues, retaining accounts Requirements: Proven customer service experience handling complaints/escalations, strong communication, problem solving, resilience, organization, and ability to manage at‑risk accounts; CRM experience desirable. Category: Sales Seniority: Entry Level Tools: CRM, Microsoft Teams Commitment: Full Time Workplace: Hybrid Languages: English