About this role
Customer Success Manager at Zayo. Location: Illinois or Texas or Ohio. Role: managing lifecycle, driving adoption, securing renewals Requirements: 5+ years telecom experience and 5+ years in customer success/account management with 3+ years managing renewals; Associate/Bachelor or equivalent; proficiency with Microsoft Office; travel up to 25%. Category: Customer Service Seniority: Senior Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Tranzact, IVR Commitment: Full Time Workplace: Remote Languages: English