About this role
Service Delivery Analyst at Insights Learning & Development Ltd. Location: Dundee, Scotland, United Kingdom. Role: delivering support, owning incidents, resolving issues Requirements: Experience in service desk or IT support, strong troubleshooting, Microsoft 365/Intune/Entra ID, Active Directory/Exchange, Windows, hardware deployment, ITIL knowledge, strong customer service and communication skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Microsoft Intune, Microsoft Entra ID, Windows, Active Directory, Exchange, ITIL Commitment: Full Time Workplace: Hybrid Languages: English