About this role
CSM Sr Analyst at Blip Global. Location: São Paulo or Brazil. Role: managing accounts, executing plans, coordinating teams Requirements: 5+ years as a CSM or equivalent with enterprise accounts, experience managing high-value contracts, strong analytical skills (churn, NRR, NPS), consultative client management, stakeholder engagement with C-level, and advanced English and/or Spanish. Category: Customer Service Seniority: Senior Level Tools: Gainsight, Success Plans Commitment: Full Time Workplace: Hybrid Languages: English, Spanish, Portuguese