About this role
Service Desk Analyst Level 1 at Pomeroy. Location: Hebron, Kentucky, United States. Role: troubleshooting applications, logging tickets, providing support Requirements: Provide first-line technical support, log and resolve tickets, follow ITIL processes, troubleshoot hardware/software/network issues; high school diploma and 2+ years technical or customer support experience required; remote work setup required. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English