About this role
Service Desk Analyst Level 1 at Pomeroy. Location: United States. Role: providing support, troubleshooting issues, logging contacts Requirements: High school diploma/GED; 2+ years technical or customer support experience; troubleshooting of hardware/software/network; familiarity with operating systems; strong communication, organization, and analytical skills; ability to work remotely with required internet and dedicated workspace. Category: Information Technology Seniority: Entry Level Tools: ITIL Commitment: Full Time Workplace: Remote Languages: English