About this role
Service Desk Analyst Level 1 at Pomeroy. Location: United States. Role: providing support, logging contacts, troubleshooting issues Requirements: High school diploma/GED, 2+ years technical or customer support experience, technical training preferred, ITIL/process familiarity, strong communication and problem-solving, remote work requirements (15 Mbps up/down, dedicated workspace, use company-issued device). Category: Information Technology Seniority: Entry Level Tools: ITIL Commitment: Full Time Workplace: Remote Languages: English