About this role
IT Support Engineer at Smart Switch Consulting. Location: United States. Role: resolving tickets, troubleshooting systems, managing accounts Requirements: 3+ years IT support/systems administration experience; Tier 2/3 troubleshooting of hardware, software, network and VPN; Active Directory, Microsoft 365, Jira/ServiceNow, cloud and networking experience. Category: Information Technology Seniority: Mid Level Tools: Active Directory, Microsoft 365, Jira, ServiceNow, Cisco, Fortinet, Azure, AWS Certifications: comptia a+, network+ Commitment: Full Time, Part Time Workplace: Remote Languages: English