About this role
Customer Retention Manager (AI Focus) at Ideatek Telcom LLC. Location: Wichita, Kansas, United States. Role: Lead team, Develop strategies, Collaborate teams Requirements: 5+ years in customer service/success/retention; 2+ years leadership; experience with AI/tools and CRM systems; strong communication and analytics. Category: Business Operations Seniority: Mid Level Tools: CRM, AI tools, Automation platforms, HubSpot, Salesforce, Zoho Commitment: Full Time Workplace: Hybrid Languages: English