About this role
IT Service Desk Manager at Hinduja Global Solutions Ltd. Location: Cape Town, Western Cape, South Africa. Role: leading teams, managing incidents, improving service Requirements: Proven service desk management experience, strong Microsoft ecosystem and networking knowledge, ITSM and ITIL expertise, stakeholder and escalation management, documentation and training development. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office 365, Azure AD, Microsoft SharePoint, HaloITSM, PowerBI Commitment: Full Time Workplace: Onsite Languages: English