About this role
Customer Success Manager at Brandwatch. Location: Copenhagen or London or United Kingdom. Role: owning retention, building relationships, driving adoption Requirements: 3+ years in customer-facing roles (SaaS preferred). Strong communication, presentation, account planning, retention, stakeholder engagement, and analytic skills; familiarity with social listening and Boolean logic. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Gainsight, Zendesk, Zuora, JIRA Commitment: Full Time Workplace: Hybrid Languages: English