About this role
Customer Success Manager at Brandwatch. Location: Copenhagen or London. Role: owning retention, building relationships, driving adoption Requirements: 3+ years customer-facing experience (SaaS preferred), strong communication and presentation skills, strategic account planning, familiarity with social listening, CRM and customer success tools. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Gainsight, Zendesk, Zuora, JIRA Commitment: Full Time Workplace: Hybrid Languages: English