About this role
Customer Success Engineer Tier 1 at Ideagen. Location: Clark Freeport Zone, Pampanga, Philippines. Role: troubleshooting issues, managing tickets, escalating cases Requirements: 1-2 years technical support experience preferred; ticketing/tool proficiency, troubleshooting, strong customer service, analytical and time-management skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English