About this role
Service Desk Engineer at Rfa-2. Location: London, United Kingdom. Role: resolving incidents, supporting endpoints, maintaining documentation Requirements: Associate/Bachelor or equivalent, 2+ years service-desk/MSP experience, strong Microsoft 365/Entra ID/Intune/Defender/Teams/SharePoint/Active Directory skills, endpoint and mobile platform support, ITSM and cybersecurity knowledge. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Entra ID, Intune, Defender, Teams, SharePoint Online, Active Directory, Windows 11, macOS, iOS, Android, Azure, AWS, VDI, ConnectWise, ServiceNow, HaloPSA, Autotask, PowerShell, Python, Microsoft Copilot, ChatGPT Certifications: comptia a+, comptia network+, comptia security+, itil foundation, microsoft fundamentals, az-900 Commitment: Full Time Workplace: Onsite Languages: English