About this role
Service Desk Engineer at Rfa-2. Location: Quezon City, National Capital Region, Philippines. Role: resolving incidents, providing support, maintaining documentation Requirements: 2+ years service desk or managed services experience; strong Microsoft 365/Entra ID/Intune skills; familiarity with Windows, macOS, mobile platforms, cybersecurity basics, ITSM tools, and strong communication. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Entra ID, Intune, Defender, Teams, SharePoint Online, Active Directory, Azure, AWS, PowerShell, Python, ConnectWise, ServiceNow, HaloPSA, Autotask, Microsoft Copilot, ChatGPT Certifications: comptia a+, network+, security+, itil foundation, microsoft fundamentals, az-900 Commitment: Full Time Workplace: Remote Languages: English