About this role
Manager, Customer Support at Nestmed. Location: Canada. Role: managing team, escalating issues, building processes Requirements: 5+ years in customer/technical support with ≥2 years managing support teams in healthtech; strong process orientation, L2 technical troubleshooting, clinical context familiarity, and Zendesk experience. Category: Customer Service Seniority: Senior Level Tools: Zendesk, EHR, EMR Commitment: Full Time Workplace: Remote Languages: English