About this role
Reporting to the Associate Director, the Bilingual Field Supervisor will ensure a professional and service-oriented work environment by monitoring performance, motivating, and developing their team members to deliver excellent customer service and achieve required performance objectives. The Bilingual Field Supervisor is responsible for supporting the Field Case Managers in coordinating Patient Support Program (PSP) activities, as well as supporting the Program Manager and client personnel in ensuring operational efficiencies. The Bilingual Field Supervisor must be well versed in PSP service offerings, organizational procedures, reporting, relationship building and people management.