About this role
IT Operator TAP M/F Take care of the IT TAP operations in a private bank in Luxembourg We are looking for an IT Operator for one of our clients based in Luxembourg • Freelance or permanent contract via payrolling company • Strong knowledge required in Temenos Triple A Plus (AAA+) and iHub Reporting • On-site presence required (with potential flexibility depending on operations) • Fluent English required, French and/or German is a plus Your responsibilities Operations & Monitoring • You will ensure the smooth execution of critical business processes and system interfaces across production environments • You will monitor scheduled jobs, system queues, and integrations to guarantee system reliability • You will support night batch operations and ensure successful completion of all batches • You will execute daily, weekly, and monthly operational checklists to maintain operational integrity • You will maintain production, UAT, and test environments Incident & Service Management • You will investigate, diagnose, and resolve incidents and service requests within defined timelines • You will escalate unresolved issues appropriately and within agreed timeframes • You will log incidents and service requests accurately following established procedures Deployment & Continuous Improvement • You will deploy artefacts across production and test environments • You will identify opportunities to automate manual processes and improve operational efficiency • You will contribute to maintaining high availability and performance of critical applications Reporting & Documentation • You will produce operational reports and KPIs to support transparency and decision-making • You will create and maintain technical support documentation Profile • You are experienced with Temenos Triple A Plus (AAA+) and iHub Reporting • You are comfortable working with system interfaces, batch processing, and reconciliation processes in complex environments • You are knowledgeable in Sybase databases, including querying and performance troubleshooting • You are proficient with Linux systems, shell scripting, and job automation tools such as Automic UC4 • You are familiar with private banking operations including portfolios, trades, and settlements • You are skilled in monitoring critical systems and ensuring their availability and performance • You are effective at debugging and resolving issues in production environments • You are capable of producing clear technical documentation • You are fluent in English with strong communication skills across technical and business teams • You are flexible to work outside standard hours, including shifts and weekends when required • You are comfortable interacting with customers and maintaining strong service quality • You are an effective communicator, both written and spoken Reference Number / No de référence: 1449310 Job Title / Intitulé de poste: IT operator TAP M/F Job Type / Type de contrat: Free-lance Industry / Secteur d'activité : Banque Salary / Salaire et Avantages: According to your skills Experience / Nombre minimum d'années d'experience: 4 Location / Localité : Western Europe,Luxembourg Driving License / Permis: Oui