About this role
Your job in a nutshell As an Automation Engineer in the IT Agile Production Services (TechEx) tribe, you will design, implement, and optimize automated solutions to enhance the reliability, scalability, and efficiency of our mission-critical IT infrastructure. We are seeking an experienced Automation Engineer to join our team, with responsibility for automating IT Operations processes using technologies such as Ansible, GitLab, GitLab CI, and Terraform. The ideal candidate will bring a strong automation background, excellent problem-solving skills and the ability to collaborate effectively with IT Operations teams. You will join a dynamic team of 20+ subject matter experts based at our Brussels HQ (Montagne du Parc), where innovation, collaboration, and operational excellence drive our mission to deliver seamless banking experiences. If you are motivated by the opportunity to work in a large-scale IT environment, coordinate international initiatives, and support our most critical banking systems, we would welcome your application. Technology Referent – more detailed responsibilities Design, build, and deploy end-to-end automation solutions for IT Operations processes, covering DevOps, Security, CI/CD, Infrastructure as Code (IaC), and GitOps. Partner with IT Operations teams to assess automation needs, identify optimization opportunities, and define project priorities. Develop and maintain automation scripts and workflows using Ansible, GitLab CI, and other relevant tools. Implement and manage Infrastructure as Code (IaC) using Terraform to ensure scalable and consistent environments. Ensure quality and reliability by rigorously testing, validating, and documenting automation solutions. Diagnose and resolve automation-related issues to maintain operational efficiency. Contribute to the definition of automation standards, best practices, and governance frameworks. Align automation initiatives with organizational goals by collaborating with cross-functional teams. Your talent and competencies Technical Expertise: Proven experience with automation tools: Ansible, GitLab CI, and Terraform. Deep understanding of DevOps, Security, CI/CD, Infrastructure as Code (IaC), and GitOps principles. Strong knowledge of IT infrastructure (cloud environments), monitoring tools (e.g., Dynatrace), and Incident/Problem Management platforms (e.g., ServiceNow) – prior expertise required. Hands-on experience in automation (3+ years), preferably in IT Operations or SRE environments. Problem-Solving & Operational Excellence: Results-driven mindset with the ability to anticipate operational risks and implement proactive, scalable solutions. Analytical and detail-oriented, with a focus on system reliability, observability, and operational quality. Adaptability in fast-paced environments, balancing changing priorities while maintaining high standards. Collaboration & Communication: Strong cross-functional collaboration skills, bridging technical expertise with stakeholder alignment on reliability and efficiency goals. Fluent English (C1) and proficiency in French or Dutch (B2) to engage effectively with local and international teams. Ownership and accountability, taking initiative to resolve complex technical challenges while ensuring client-centric outcomes. Education & Continuous Learning: Bachelor’s degree (or equivalent experience) in IT, Computer Science, or a related field, with a focus on operational resilience, automation, or system engineering. Passion for staying ahead of industry trends in automation and IT resilience, with a growth mindset and eagerness to learn.