About this role
As a Client Services Executive, you'll help grow our TenderLink subscription base through new sales. Reporting to Australasian Sales & Services Manager, you'll identify prospects, engage with them by phone and email, and provide exceptional customer service to ensure long-term relationships.
Work that matters - What you'll do
Identify prospective clients using a vertical sector approach (e.g., IT, Telecommunications and Construction).Make outbound calls daily, send proposals, and follow up with prospects.Ensure customers are onboarded and set up for success.Respond to inbound queries promptly and professionally, maintaining high customer satisfaction.Record all communications for future reference.Analyse customer feedback to improve processes and products. What You'll Bring
2+ years of experience in sales or a similar role.Strong communication skills both verbal and written.Ability to build relationships with professionals in medium to large organisations.Effective time management and prioritisation skills.Computer literacy (Microsoft Office).Commercial judgement and problem-solving ability.A collaborative, respectful approach and commitment to ethical business practices. Benefits/Perks:
Novated Leasing & Salary PackagingGreat compensation package and bonus / commission planCore benefits including Experian shares discount and wellness programFlexible working environment, hybrid modelFlexible time off including volunteer time off, personal leaves and paid holidays17 weeks of Paid Parental Leave, family care leave and up to 5 days study leaveOur uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here