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Contact Center Service Representative @ MTB

Williamsville, New York, USOnsiteFull-time
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About this role

Contact Center Service Representative

📍 Location: Williamsville, NY 🕒 Start Date: September 14, 2026 📅 Schedule:

• Full-time | Monday–Friday, 10:00 AM–6:30 PM / Rotating weekend day (Saturday or Sunday) 9:00 AM–5:00 PM • Contact Center Hours: Monday–Friday: 6:00 AM–9:00 PM/ Saturday & Sunday: 9:00 AM–5:00 PM

🏢 Work Arrangement:

• First 6 months: 100% on-site • After 6 months: If successfully performing, ability to work 1 day from home per week

💵 Pay: $19–$23 per hour (based on experience) + 10% Shift Differential

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