About this role
Your responsibilites:
• direct contact with retailers and individual clients via email and phone to provide information on order status, • timely and accurate processing of incoming customer orders from Miele retail partners, • clarifying customer complaints, • checking the ability to deliver, possibly offering alternative solutions and telephone product advice.
Our requirements:
• C1 level of Dutch and communicative level of English, • relevant work experience in customer service, • experience with SAP or other ERP system, • ability to build relationships with business partners and custome