About this role
Program & Project Delivery
Lead planning, execution, and governance of key projects within the GDC transformation roadmap.Build and manage project plans, schedules, deliverables, dependencies, and cross-functional alignment.Facilitate PMO operating rhythms including program reviews, steering meetings, and executive updates.Ensure transformation initiatives meet defined scope, timelines, and business outcomes.Stakeholder & Governance Management
Partner closely with business leads, capability owners, GDC leadership, and functional teams (e.g., HR, Finance, Technology).Coordinate decision-making with senior leaders; prepare briefing materials and executive presentations.Drive clarity of roles, responsibilities, and interdependencies across transformation workstreams.Performance Tracking & Insights
Establish KPIs, milestones, and success metrics for transformation initiatives.Monitor project health; manage RAID logs; drive resolution of risks, issues, and blockers.Prepare dashboards, status updates, and insights for leadership, ensuring transparency and accountability.Change Management & Adoption
Support communication strategies, stakeholder engagement, and organizational readiness activities.Facilitate adoption of new processes, capabilities, and delivery models across the GDC.Collaborate with change, training, and communication teams to drive smooth transitions.Process & Operational Excellence
Drive continuous improvement initiatives aligned to GDC strategic priorities.Standardize PM tools, templates, and governance frameworks across the Transformation Office.Identify opportunities to streamline workflows, enhance predictability, and improve delivery quality.
6–8 years of project/program management experience in a global or matrixed environment. · Proven track record delivering complex, multi-stakeholder transformation or operational programs. ·Strong understanding of delivery center operations, capability builds, workforce transformation, or business operations. Excellent stakeholder management, communication, and executive presentation skills. · Expertise in project management frameworks (Agile, Waterfall, hybrid). Proficiency with PM tools (e.g., MS Project, Jira, Azure DevOps, Power BI, Excel, PowerPoint) · Experience in consulting, shared services, global delivery centers, or technology transformation. · Exposure to process improvement methodologies (Lean, Six Sigma). PMP, PRINCE2, or Agile certifications. Ability to work in fast-paced, ambiguous environments with a transformation mindset Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
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