About this role
Integration activation / Cancellations (EVO, LSO)
Assist with branch activations for Compuloan cloud.
Assist with branch cancellations for Proloan, Compuloan and Compuloan Cloud
Acts as a third-party liaison between internal and industry
LSO data processes
To collect, load and monitor the flow of all data through the various stages within agreed service level agreements (SLA)
Consult with the client to guide and support CBL layout requirements
ADS data processes
To collect, load and monitor the flow of all data through the various stages within agreed service level agreements (SLA)
Reporting Requirements
Communicate branch cancellations and report to Industry
To ensure that all reports, SNOW cases, control documents and policy and procedure documents is kept up to date and is accurate and true.
Functional Skills:
Initiative and Responsibility
Acts on own initiative, makes things happen and accepts responsibility for the results
Systematic Approach
Uses a methodical and systematic approach; plans, defines clear priorities and allocate resources effectively
Steadiness
Creates a stable and re-assuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
Effective Communication
Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
Execution
Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results
Constructive Teamwork
Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals
Technical Skills:
Proficiency in Office Suite
Grade 12 - NQF Level 4
MS Office qualification
SQL certification
Experience
1 Year Data processing experience in a financial services industry
2 Years’ experience in a Customer service role
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