About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description</H2> </div><div>The role of Conversational AI is to enable seamless, intelligent, and human-like interactions between users and machines through voice or text-based interfaces. It leverages AI technologies like Natural Language Processing (NLP), Machine Learning (ML), and Large Language Models (LLMs) to understand, process, and respond to user inputs in real time.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description - Grade Specific</H2> </div><div>The role builds, maintain and optimize chatbots and virtual assistants using NLP and machine learning, ensuring seamless deployment and integration across platforms. Collaborates with IT, UXorUI, and business teams to align AI models with business goals, enhance user experience, and stay updated on emerging technologies.</div></div></div>