About this role
<p>Q.B. Food Trading Pte. Ltd. is a wholly owned subsidiary of Johnsonville, LLC—an organization committed to becoming the best company in the world by offering high-quality products through multiple business channels. International growth is a key objective, and this is an excellent opportunity for someone eager to learn and grow with the business.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Position Overview</b></H2> </div><div><p style="text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Quality Assurance Manager is responsible for leading and maintaining the company’s Food Safety and Quality Management System to ensure compliance with regulatory, customer, and certification requirements. The role drives continuous improvement in product quality, food safety, and operational processes across all departments.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><p><span style="font-size:10.0pt">Quality & Food Safety Leadership</span></p> <ul> <li><span style="font-size:10.0pt">Lead and manage the QA Department to ensure effective daily operations and achievement of food safety and quality objectives</span></li> <li><span style="font-size:10.0pt">Act as Food Safety Team Leader and ensure compliance with HACCP, GMP, ISO 22000 / FSSC 22000 standards</span></li> <li><span style="font-size:10.0pt">Ensure timely escalation and resolution of all food safety and quality non-conformities</span></li> <li><span style="font-size:10.0pt">Drive food safety culture across all functional departments</span></li> </ul> <p><span style="font-size:10.0pt">Quality Systems & Compliance</span></p> <ul> <li><span style="font-size:10.0pt">Oversee implementation and maintenance of quality management systems and certification requirements (e.g. FSSC 22000, ISO 22000, GFSI standards)</span></li> <li><span style="font-size:10.0pt">Lead internal, external, customer, and regulatory audits and ensure audit readiness at all times</span></li> <li><span style="font-size:10.0pt">Ensure compliance with government regulations and customer requirements</span></li> </ul> <p><span style="font-size:10.0pt">Reporting & Data Analysis</span></p> <ul> <li><span style="font-size:10.0pt">Prepare and present monthly QA reports including Complaint Logs, HACCP performance, GMP audit results, and demerit point records</span></li> <li><span style="font-size:10.0pt">Analyse quality trends and non-conformance data to identify root causes and drive corrective and preventive actions (CAPA)</span></li> <li><span style="font-size:10.0pt">Provide management insights and recommendations based on quality data</span></li> </ul> <p><span style="font-size:10.0pt">Continuous Improvement & Cost Control</span></p> <ul> <li><span style="font-size:10.0pt">Drive continuous improvement initiatives in product quality, processes, and food safety systems</span></li> <li><span style="font-size:10.0pt">Manage laboratory testing plans based on risk and product sensitivity to optimise cost and budget control</span></li> <li><span style="font-size:10.0pt">Lead cross-functional improvement projects and ensure timely completion</span></li> </ul> <p><span style="font-size:10.0pt">Cross-Functional Collaboration</span></p> <ul> <li><span style="font-size:10.0pt">Partner with Production, Warehouse, Procurement, and R&D teams to ensure adherence to quality standards and process controls</span></li> <li><span style="font-size:10.0pt">Develop and review SOPs, work instructions, and quality standards with relevant stakeholders</span></li> </ul> <p><span style="font-size:10.0pt">Team Management & Development</span></p> <ul> <li><span style="font-size:10.0pt">Lead, coach, and develop QA team members to build technical competency and performance capability</span></li> <li><span style="font-size:10.0pt">Assign work, monitor performance, and ensure timely completion of departmental objectives</span></li> </ul> <p><span style="font-size:10.0pt">Project Management</span></p> <ul> <li><span style="font-size:10.0pt">Lead or support QA-related projects, system improvements, and training programs as assigned</span></li> <li><span style="font-size:10.0pt">Ensure successful execution within agreed timelines</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Education</b></H2> </div><div><p style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif">Degree or Diploma in Food Science, Food Technology, or related discipline</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Experience</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Minimum 5 years of experience in the food manufacturing industry with strong knowledge of food safety and manufacturing processes</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Skills</b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Other Requirements</b></H2> </div><div><ul> <li style="line-height:107%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven experience in leading ISO 22000 / FSSC 22000 implementation or equivalent food safety systems</span></li> <li style="line-height:107%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong knowledge of HACCP, GMP, and GFSI standards</span></li> <li style="line-height:107%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong leadership, communication, and stakeholder management skills</span></li> <li style="line-height:107%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to work under pressure and respond to operational emergencies, including after-hours when required</span></li> <li style="line-height:107%;font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bilingual in English and Mandarin to liaise with Mandarin-speaking stakeholders</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Benefits and Compensation</b></H2> </div><div><p><p><span style="font-size:10.0pt"><strong>Why Join Us?</strong></span><br><span style="font-size:10.0pt">At QB Food, we value our employees and are committed to providing a supportive and rewarding work environment. As part of our team, you will enjoy a comprehensive benefits package that includes:</span></p> <ul style="list-style-type:disc" type="disc"> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Competitive salary and performance incentives</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Annual leave and medical benefits</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Group insurance coverage, including medical and dental</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Workmen insurance for added protection on the job</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Staff discounts on a wide selection of quality food products</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Ongoing training and development opportunities to support your growth</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">A collaborative and inclusive workplace culture</span></li> </ul> <p><span style="font-size:10.0pt">Join us and be part of a trusted name in food trading with over five decades of excellence.</span></p></p> <p> </p> <p>Applicants must be eligible to work in the country where this job is located, without requiring sponsorship now or in the future.</p> <p> </p></div></div></div><p>Q.B. Food Trading Pte. Ltd. is an equal opportunity employer. We hire based on merit and adhere to the Tripartite Guidelines on Fair Employment Practices.</p>