Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach! Position Title: Product Owner Job Summary: The Product Owner (PO) is responsible for defining, developing, and optimizing digital products of the bank. Working closely with a cross-functional team, the PO leads product discovery, defines clear and actionable requirements, and ensures alignment between business goals and user needs. The PO serves as a bridge between business and tech – translating strategic goals into delivery-ready requirements. This role is expected to bring clarity to complex problems, manage delivery from scope to testing, and maintain a strong connection to both stakeholder priorities and user outcomes. The ideal candidate is highly accountable, detail-oriented, and motivated by the opportunity to build meaningful digital experiences. Specific Duties and Responsibilities Product Ownership <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead product discovery and stakeholder engagement to define the product vision, business objectives, and key success metrics for assigned projects</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Act as the day-to-day point of contact for business unit partners to align on scope, clarify requirements, and manage expectations</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Own and manage the product roadmap for the initiative, aligning priorities with strategic direction and business expectations</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Write and maintain epics that clearly define the product’s high-level functionality and captures the end-to-end customer experience</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop and maintain a prioritized product backlog, ensuring user stories and acceptance criteria are complete, testable, and accurately reflect the product requirements</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Serve as the voice of the customer and translate customer insights and research into actionable requirements</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate with cross-functional teams to deliver cohesive, end-to-end solutions</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead user acceptance testing (UAT) activities, confirming deliverables meet intended requirements and align with stakeholder expectations</li> </ul> Product Delivery & Execution <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure requirements are delivered on time and are ready for development at the start of grooming</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proactively manage blockers, risks, and scope changes to keep delivery timelines intact</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate closely with the PO Lead, Delivery Manager, and other POs to align dependencies and manage shared priorities</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Participate in project rituals and checkpoints – across both agile and waterfall efforts – to provide input, clarify requirements, and support progress tracking</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain a high standard of quality by verifying the deliverables meet both business intent and technical feasibility</li> </ul> Product Performance & Continuous Improvement <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor and analyze product performance using KPIs, analytics, and feedback loops</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate with support and operations teams to address issues in production and identify enhancement opportunities</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Participate in research or retrospectives to capture learnings for future product development</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proactively identify opportunities, together with business unit partners, to enhance the product and deliver sustained value over time</li> </ul> Other Responsibilities <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform other related duties as assigned by leadership in support of team objectives and evolving business needs</li> </ul> Qualifications: <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor’s degree in business, Technology, Design, or related field</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">3-5 years of experience in product ownership or management or digital product development</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with Agile practices and working in hybrid delivery environments (agile/waterfall)</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong customer-centric mindset and critical thinking skills</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent written and verbal communication skills</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Comfortable managing multiple priorities with high accountability and attention to detail</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Effective collaborator with the ability to work across functions and delivery models</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proactive, resourceful, and committed to continuous improvement</li> </ul> Additional Qualities: <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience working on digital platforms in banking, fintech, large-scale platform initiatives, or as an entrepreneur</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with project tools such as Azure and Figma or similar</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">High degree of organization and personal accountability</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">A natural curiosity for how things work and a drive to improve products over time</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Enthusiasm for collaborating across teams and learning from peers</li> </ul>

Product Owner (Taguig, Philippines) @ MBTCHCM

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