About this role
<p>You will contribute to the total customer satisfaction by providing services via multiple platforms including but not limited to telephone, emails, live chat and video in a tactful and timely manner.</p> <p> </p> <p><strong>Responsibilities:</strong></p> <p><br>• Maintain a positive, empathetic and professional attitude toward customers at all times<br>• Handle customers’ enquiries via telephone and emails<br>• No sales is required<br>• Perform shift duties including weekends and public holidays<br>• 5-day work per week</p> <p> </p> <p><strong>Requirements: </strong></p> <p>• Diploma or above<br>• 1 years’ work experience in customer service sector</p> <p>• Work experience in banking or financial institutions field will be an advantage<br>• Good interpersonal and communication skills<br>• Good command of spoken and written Cantonese, English and Mandarin<br>• English and Chinese word processing<br>• Working Location: Mei Foo<br>• Immediate available will be an advantage</p>