About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Occupation Description</H2> </div><div><p>Assist in the facilities management operation & maintenance activities in the different projects by keeping an eye on the ground operations & ensuring delivering the desired quality levels in compliance with the signed contracts & agreements with the service providers.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Scope</H2> </div><div><p>- Supervise and conduct daily walkthrough plans in coordination with service providers to stand on the daily operations and proper implementation of operation plans.<br>- Manage daily clients’ service requests and complaints to match the targeted CSAT score target for the department.<br>- Responsible for implementing preventative maintenance plans with O&M service providers.<br>- Provide guidance, direction, and assistance to technicians and labours working in related disciplines.<br>- Maintain technical communication between on-site technicians and the management.<br>- Perform daily tasks required to stand on operations updates.<br>- Participate in monthly assessments for service providers’ performance to stand on the quality of services provided and the number of pending tasks according to the set KPIs/SLA.<br>- Ensure all premises comply with current legislation and health & safety standards<br>- Manage daily operation works and enhancement projects implemented by the department.<br>- Follow guidelines with regard to the identification and reporting of health and safety hazards.<br>- Commitment to various operational hours and schedules.<br>- Perform any additional tasks as requested according to the company’s policies and policies.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Cont. Job Scope</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Education and Training</H2> </div><div><p>Bachelor’s degree in Engineering.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Most Common Work Experience Requested</H2> </div><div><p>- 2-4 years of experience in related field.<br>- Good presentation & time management skills<br>- Target Oriented, CAFM System, AutoCAD, MS Office Suite.<br>- English proficiency is a must.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Budget & Plans</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Policies , systems processes & procedures</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">HSE & Risk Management</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Change Management</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Continuous Improvements</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">People management</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Working Conditions</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Competencies</H2> </div><div><div>Analyzing & Interpreting</div><div>Interacting & Presenting</div><div>Organizing & Executing</div><div>Supporting & Co-operating</div></div></div></div>