About this role
<p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Want to know how a leading workplace experience and facility management company is powered by technology?</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">At ISS Tech Team, we create smarter workplace experiences through technology. Our Global Technology Solutions team builds digital solutions, from sensors and IoT devices to data, analytics and AI-driven capabilities, that support our</span><span style="color:#030037"> ISS A/S operations across </span><span style="color:#030037">Cleaning, Workplace, Food and Technical Services. </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">With tech hubs in Copenhagen, Warsaw, and Porto, and teams collaborating across more than 30 countries, our ISS Tech team develops our digital solutions that have a real impact on both our customers and our people.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Location: </span></strong><span style="color:#030037">Porto, Portugal</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Work regime: </span></strong><span style="color:#030037">Hybrid </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">The Job Role as Machine Learning Engineer:</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">We’re building AI-powered products such as our conversational analytics assistant and are looking for a Machine Learning Engineer to help take models from experimentation to scalable, production-grade systems.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">As a key member of our Data Science and AI Solution team, you will play a crucial role in developing and deploying cutting-edge machine learning models and solutions. You'll collaborate closely with our data scientists, software engineers, and DevOps professionals to drive innovation and bring our AI-powered products to life.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">What you'll do:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Contribute to building and improving LLM-based systems powering conversational AI and analytics use cases, including multi-agent pipelines and RAG architectures.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Support end-to-end MLOps pipelines for LLM applications, covering deployment, versioning, CI/CD, monitoring, and retraining.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Work with DevOps teams to ensure seamless integration of machine learning components into production systems.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Collaborate with cross-functional teams to gather requirements, analyse data, and support the development of solutions that drive actionable insights.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Maintain and contribute to ML infrastructure on Cloud.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Explore new tools and technologies to enhance the efficiency and effectiveness of our AI systems.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Stay up to date with the latest advancements in LLMs and AI to help contribute to the team's innovation roadmap</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Key qualifications:</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Must have:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Academic background in computer science, data science, machine learning, or a related field (Bachelor's or Master's degree).</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Experience in machine learning engineering, AI development, or a related role.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Comes with solid knowledge of Python.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Comes with solid knowledge of relational databases, such as PostgreSQL.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Exposure to designing or deploying machine learning or AI models, whether in production or project settings.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">English proficiency, both written and spoken.</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Nice to have:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Experience with LLMs, prompt engineering, or RAG pipelines.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Familiarity with LangChain / LangGraph frameworks.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Familiarity with vector databases (e.g., FAISS, pgvector) or embedding models.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerisation technologies.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Exposure to Data/AI Platforms such as Databricks or Microsoft Foundry.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Understanding of backend / API development.</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037"> </span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Personal skills:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Strong problem-solving skills with a proactive approach to tackling challenges.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Clear communicator, able to work effectively with both technical and non-technical stakeholders.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Curious and eager to learn, with a genuine interest in the fast-moving AI landscape.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Collaborative and open to feedback, comfortable working across teams.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 54.0pt;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">What ISS Offers You:</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">We focus on creating an environment where you can grow and perform at your best:</span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Permanent contract.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Competitive compensation package based on your experience, including private health insurance.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">22 days of annual leave + 3 additional company days to recharge.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Flexible working hours and a hybrid model that supports balance and collaboration.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Continuous learning opportunities (technical and behavioural development) to support your growth.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Modern, well-equipped office in the heart of Porto.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Free parking for your convenience.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Access to ISS Tech Communities to connect, learn and share knowledge.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Free access to the company gym to support your wellbeing.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Snacks and drinks available at the office. </span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">Why ISS</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">ISS is a Place to Be You.</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Be who you are. Become what you want. Be part of something bigger.</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:#030037">Become more. <strong>Become ISS.</strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><strong><span style="color:#030037">ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.</span></strong></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:'Noto Sans Light', sans-serif"><span style="color:white"><strong>#LI-Hybrid</strong></span></p>