About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in">About ST Engineering</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in">ST Engineering </span></strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in">is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%"><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in">Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in">About our Line of Business – Cloud & Data Centre Solutions</span></strong></p> <p style="margin:0.0in"><strong><span style="border:none windowtext 1.0pt;padding:0.0in">ST Engineering Cloud and Data Centre Solutions Pte Ltd </span></strong><span style="border:none windowtext 1.0pt;padding:0.0in">provides all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.</span></p> <p style="margin:0.0in"> </p> <p style="margin:0.0in"> </p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in">Be Part of Our Success:</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Provide helpdesk support to end-user through appropriate communication and responsive services.</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Assist end-users in the setup of their laptops to be able to connect to the system.</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Provide L1 support for end-users and assist in the troubleshooting of their issues.</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Carry out patching of firmware, OS and cyber security patches for hardware e.g. servers, routers, switches, as well as COTS patches </span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Install antivirus software and ensure virus definitions are up to date.</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Document all reported incidents and service requests.</span></li> </ul> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in"> </span></strong></p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in">Qualities We Value:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px"><span style="">Minimally with Diploma in IT or with a relevant course. Fresh diploma graduates are welcomed.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px"><span style="">1–3 years of experience in IT support is a plus</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Knowledge in Windows server OS, Linux OS in a virtual environment would be an advantage</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Knowledge and 3 years hands-on experience with Virtualization and Hypervisors, Nutanix platform would be an advantage</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Knowledge in network switches/routers would be an advantage</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Pro-active, dynamic and with good analytical/conceptual thinking</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Able to work independently as well as in a team and good interpersonal skills</span></li> </ul> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in"> </span></strong></p> <p style="background-color:white;margin:0.0in 0.0in 8.0pt;line-height:107%"><strong><span style="line-height:107%;border:none windowtext 1.0pt;padding:0.0in">Our Commitment That Goes Beyond the Norm</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">An environment where you will be working on cutting-edge technologies and architectures.</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated. </span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Meaningful work and projects that make a difference in people’s lives.</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">A fun, passionate and collaborative workplace.</span></li> <li style="margin-bottom:0.0in;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in"><span style="">Competitive remuneration and comprehensive benefits.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%"> </p>