Now hiring

Customer Service Representative (Shanghai, SH, CN, 200333) @ Corning

Shanghai, SH, CN, 200333OnsiteFull-timePosted 16 days ago

Opens on the employer's site

About this role

<p>Requisition Number: 76189</p> <p> </p> <p><strong>The company built on breakthroughs. ​ </strong><br><strong>Join us.​ </strong> </p> <p> </p> <p>Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. ​ </p> <p> </p> <p>How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​ </p> <p> </p> <p>​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​ </p> <p> </p> <p>​Come break through with us. </p> <p><br> </p> <p>Corning’s Display Technologies segment manufactures glass substrates for active matrix liquid crystal displays (“LCDs”) that are used primarily in LCD televisions, notebook computers and flat panel desktop monitors.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Day to Day Responsibilities:</H2> </div><div><p><span style="text-decoration:underline">"Order-to-cash” process design and execution</span><br>Clearly understand customer and Corning&apos;s commercial business process. Precise execution of order-to-cash flow with capability to timely address issue and generate creative ideas with business value.</p> <p><span style="text-decoration:underline">Customer Engagement </span><br>The ability to develop deep customer relationship and earn trusts from customers. Understanding their current and emerging needs, and jointly create new collaboration or business opportunities with account manager or application engineer.</p> <p><span style="text-decoration:underline">Data analysis</span><br>Act as account team&apos;s information hub. Summarize sources of intelligence (external and internal) to create valuable data sets and visuals that can be utilized for business performance review and strategy formulation.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Education &amp; Experience </H2> </div><div><ul> <li><span style="text-decoration:underline">Education</span> <ul> <li>Bachelor in international trade, economics, semiconductor, electronics, chemistry, material sciences or glass science, optics, physics.</li> </ul> </li> </ul> <p> </p> <ul> <li><span style="text-decoration:underline">Experience</span> <ul> <li>5-8 years of working experience in Electronics, Semi-conductor, Display industry is preferred;</li> <li>Work experience in a role requiring extensive quantitative analysis, data interpretation and mechanical or optic experience is required; </li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Required Skills </H2> </div><div><ul> <li>Knowledge<br>- Extensive knowledge of international trade and order management. <br>- Experience with Asian, especially the Chinese business culture.</li> </ul> <p> </p> <ul> <li>Skills <br>- The ability to communicate clearly and simply across multiple, global audiences and with various communication methods. <br>- Strong oral and written English capability. <br>- Ability to interact effectively with customers, and other industry leaders and represent Corning. <br>- Strong hands-on trouble shooting, problem solving skill.<br>- Strong working knowledge of Microsoft Office package. Including (Excel, Word, PowerPoint, and database management) </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Desired Skills </H2> </div><div><ul> <li>The ability to work effectively across a complex organization, and get things done within matrixed reporting structures. The ability to partner externally to open up new opportunities and enable flexibility.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Soft Skills </H2> </div><div><p>• Exact communication<br>• Logical thinking<br>• Presentation &amp; reporting</p></div></div></div><p> </p> <p>Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [email protected].</p>

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

Get the extension →
See how your CV scores
Customer Service Representative (Shanghai, SH, CN, 200333) at Corning | ResuMinder Jobs