About this role
<style type="text/css">.responsive { width: 100%; max-width: 1200px; height: auto; } </style> <p><span style=""><b>Reference No:</b> <span contenteditable="false">2810</span></span></p> <p><span style=""><b>Office Type:</b> <span style=""><span style=""><span style=""><span style=""><span style=""><span style=""><span style=""></span></span></span></span></span></span></span> </span></p> <p><img class="responsive" src="https://rmkcdn.successfactors.com/89b0bed4/5b54bd2b-6659-4b99-bc23-f.png"></p> <p><b><span style="">Elevate Your Career with Zalaris</span></b></p> <p style="margin-bottom:11.0px;text-align:justify"><span style="">Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions. </span></p> <p style="margin-bottom:11.0px;text-align:justify"><span style="">We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference. </span></p> <p style="margin-bottom:11.0px;text-align:justify"><span style="">We foster open communication and short decision-making paths that encourage creative and innovative thinking. </span></p> <p style="margin-bottom:11.0px;text-align:justify"><span style="">Zalaris’ culture is rooted in values inspired by Nordic working ethos: <b>everyone matters, aiming high and team spirit</b>. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.</span></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Role Summary</b></H2> </div><div><p><span>We are looking for an experienced <strong>SAP HCM Consultant</strong> to join our<strong> AMS team</strong>. This role focuses on delivering expert-level <strong>support services</strong> to our existing SAP HCM customer base. You will be responsible for handling support tickets, resolving incidents and service requests, and ensuring timely delivery aligned with SLAs.</span></p> <p> </p> <p><span>This is a <strong>home-based role (UK)</strong> with minimal travel, offering the opportunity to work closely with a strong virtual team across Europe in a collaborative and supportive environment.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>What You'll Be Doing</b></H2> </div><div><ul> <li>Provide expert support for SAP HCM UK and Ireland Payroll, resolving tickets and ensuring smooth payroll operations</li> <li>Manage day-to-day support across SAP HCM modules including Payroll, PA, OM, TM.</li> <li>Investigate and resolve incidents and service requests within SLA timelines</li> <li>Deliver clear documentation, root-cause analysis and practical solutions</li> <li>Support minor enhancements and change requests with precision</li> <li>Monitor system performance and escalate complex issues when needed</li> <li>Collaborate with internal teams and clients to ensure seamless AMS delivery</li> <li>Ensure compliance with legal and internal standards in all support activities</li> <li>Share knowledge and mentor junior consultants to strengthen team capability</li> <li>Contribute to service improvement initiatives and incident reviews</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>What You Bring</b></H2> </div><div><ul> <li>At least 5 years of hands-on experience with SAP HCM UK and Ireland Payroll, including configuration, testing and support</li> <li>Strong understanding of operational payroll and HR processes, including UK and Ireland payroll legislation</li> <li>Proven experience in client support environments, managing high ticket volumes and meeting SLA targets</li> <li>Ability to work independently, guide others and improve service delivery processes</li> <li>Experience managing client relationships and communicating effectively with stakeholders</li> <li>Confidence in identifying issues, proposing solutions and escalating appropriately</li> <li>Collaborative mindset with the ability to work across teams, partners and vendors</li> <li>Excellent communication skills in English, both written and verbal</li> <li>Commercial awareness and commitment to delivering within client expectations</li> <li>Experience with SuccessFactors is a plus, but not essential</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Why Join Us</b></H2> </div><div><ul style="list-style-type:disc"> <li>Work from home with flexible arrangements</li> <li>Be part of a knowledgeable and supportive European team</li> <li>Make a real impact in payroll operations for leading clients</li> <li>Grow your expertise in a stable, collaborative environment</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>What we offer - Financial benefits</b></H2> </div><div><ul> <li>Customer and Employee Referral schemes</li> <li>Occupational sick pay (9 weeks)</li> <li>Occupational maternity leave package (12 weeks)</li> <li>Life assurance (3x basic salary)</li> <li>Employer pensions contributions of 5%</li> <li>Bonus scheme with accelerators</li> <li>Private Medical Insurance (with option to add dependents)</li> <li>Employee education and apprenticeship opportunities (i.e. free SAP learning and/or relevant qualifications)</li> <li>Financial rewards for long service and achievements</li> <li>Free eye tests</li> <li>Monthly ZALOTTO! (£100 cash prize draw)</li> </ul> <p> </p> <p><span style=""><strong>What we offer - Non-Financial benefits</strong></span></p> <ul> <li>Work-life balance and flexibility ethos</li> <li>Strong leadership with an open-door policy</li> <li>Non-hierarchical approach to people management</li> <li>Company social and team bonding events</li> <li>Annual Leave Purchase scheme</li> <li>Additional leave for Long Service (+1d holiday from start of 5th year of service)</li> <li>Sabbatical</li> <li>Corporate branded merchandise</li> <li>Employee recognition program</li> <li>Zalaris mentorship program</li> <li>Mental health support</li> <li>Employee Assistance Programme (“Zealth”)</li> <li>Paid time off for community volunteering ("The Good Zeed")</li> <li>Retirement (financial) information pack (from our pension provider, 6 months prior to retirement)\</li> </ul> <p> </p> <p><span style="">#LI-DNI </span><br><span style="">#LI-DNP </span></p></div></div></div><p style="margin-bottom:11.0px;text-align:justify"><span style="">Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. </span><span style="">#team Zalaris</span></p>