About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Introduction Sentence</b></H2> </div><div><p><span style="">For our location at Keflavik airport we are recruiting a </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Your new job includes</b></H2> </div><div><p><span style="">As a member of our family-owned business, you will inspire our customers from all over the world with excellent product assortments, your expert advice, and your warm hospitality. As a Sales Consultant in our Heinemann Duty Free Shops in Keflavik, you will</span></p> <ul> <li style=""><span style="">proactively approach travellers with a welcoming smile, discover their needs, and inspire them to make additional purchases from our assortments of high-quality brands</span></li> <li style=""><span style="">always be responsive to our customer’s needs and create an unforgettable shopping experience with your dedicated advice and attentive support</span></li> <li style=""><span style="">ensure the perfect presentation of our assortment through your great attention to detail</span></li> <li style=""><span style="">turn travellers into loyal customers by winning them over for Heinemann and our customer loyalty programme</span></li> <li style=""><span style="">take responsibility for the accurate and careful handling of checkout processes</span></li> <li><span style="">live our Heinemann culture and values, engage with other team members on a personal and professional level, share your knowledge, and strive for the team’s success</span> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Preferred Profile</b></H2> </div><div><ul> <li><span style="">Practical experience in sales or in a customer-oriented business, and preferably, product knowledge in the area of </span></li> <li><span style="">Very good command of Islandic and English, and ideally, proficiency in an additional language</span></li> <li><span style="">Genuine passion in engaging with people, a natural service orientation and a talent for creating memorable moments for customers and colleagues</span></li> <li><span style="">Strong team, communication, and sales skills – especially the ability to understand the needs of customers with a wide range of cultural backgrounds through active listening and to act on them accordingly</span></li> <li><span style="">With a clear sense of purpose and an understanding of independent action, you take initiative, act in a solution-oriented manner, and impress with your pragmatic, hands-on mentality—always with a focus on inspiring our customers in the long term.</span></li> <li><span style="">Flexibility in terms of early, late and weekend shifts</span><span style=""> </span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>Closure</b></H2> </div><div><p>Are you interested? Good! Apply stating your salary expectations and your earliest possible starting date. If you have any questions, please do not hesitate to contact Hallur Guðjónsson <span style="">at [email protected]. </span></p> <p>We welcome all people regardless of age, ethnicity, nationality, gender identity, religion, ideology, sexual orientation, social background or disability. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px">Competencies</H2> </div><div></div></div></div>