About this role
<p><img id="photoDetail" src="https://www.discovery.co.za/gallery/template-resources/banners/general/smartpeople-recruit.jpg" style="width:1250.0px;height:301.0px"></p> <h1 style="margin:12.0pt 0.0in 6.0pt;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d;font-weight:normal"><strong><span style="font-family:'Open Sans SemiBold', sans-serif">Discovery – Marketing</span></strong></h1> <h1 style="margin:12.0pt 0.0in 6.0pt;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d;font-weight:normal"><strong><span style="font-family:'Open Sans SemiBold', sans-serif">Senior Marketing Consultant</span></strong></h1> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"> </p> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt;font-family:'Open Sans SemiBold', sans-serif">About Discovery</span></strong></p> <p style="text-align:justify;margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.</span></p> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"> </p> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt;font-family:'Open Sans SemiBold', sans-serif">Key Purpose</span></strong></p> <p style="text-align:justify;margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">The Senior Marketing Consultant is a member of a high-performance marketing team that partners with the Discovery Vitality business to implement marketing solutions and contributes to the delivery of digital and marketing communications for Discovery Vitality. They will be responsible for running marketing projects end-to-end, using digital and marketing best practice and leveraging internal and external (e.g. agency, fitness facilities) relationships to deliver within budget. In addition, the Senior Marketing Consultant will support the Marketing Manager on marketing projects and integrated marketing campaigns in the Vitality portfolio, work closely with external and internal stakeholders and assist with running partner campaigns.</span></p> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"> </p> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt;font-family:'Open Sans SemiBold', sans-serif">Areas of responsibility may include but not limited to:</span></strong></p> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><strong><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Strategic Growth & Engagement</span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Develop and implement marketing strategies that support both customer acquisition and ongoing engagement across employer and direct channels.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Drive Growth Manco and Engagement Manco sales and engagement initiatives to support and achieve business targets.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Identify and activate opportunities to increase uptake of Vitality products across employer groups and direct sales audiences.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Partner with business teams to identify, manage, and execute key strategic engagement initiatives aligned to KPIs and overall business objectives.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Collaborate cross functionally to ensure campaigns, tools, and initiatives are insight-led, aligned to customer needs, and deliver measurable impact.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Manage onboarding initiatives and member journeys to ensure a seamless and engaging experience that supports activation and long-term engagement.</span><span style="font-family:'Open Sans', sans-serif;color:#6d6e71"> </span></li> </ul> </li> </ul> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><strong><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Campaign & Project Management</span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Own the end-to-end delivery of marketing engagement projects, ensuring they are delivered on time, within budget, and aligned with business objectives.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Brief, manage, and optimise campaigns across digital and offline channels, tailored to employer, partner, and adviser audiences.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Identify, manage, and execute key strategic engagement </span><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">initiatives in collaboration with business teams, ensuring alignment to KPIs and overall engagement objectives.</span></li> </ul> </li> </ul> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><strong><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Employer & Brand Activations </span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Plan and execute employer-facing and brand activation campaigns that enhance visibility and engagement. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Manage agencies and budgets for each activation to ensure efficient and high-quality delivery. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Work closely with partners and internal teams to deliver high impact activations aligned with strategic goals.</span></li> </ul> </li> </ul> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><strong><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Vitality Communications </span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Manage financial adviser communications across eDiscoverer, Adviser360, and social media platforms, optimising content and formats to improve engagement, including open and click through rates. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Manage WhatsApp and email BUA campaigns. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Develop partner communication campaigns and messaging across partner channels, working closely with the CVM team to deliver strategic sales and engagement communications. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Translate messaging across media formats and audience segments to ensure clarity, relevance, and alignment with engagement objectives</span></li> </ul> </li> </ul> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><strong><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Stakeholder Engagement </span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Work closely with internal teams (including Distribution, Product, and CVM) as well as external partners to meet business needs and effectively manage expectations.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Build and maintain strong relationships with key stakeholders, ensuring alignment, collaboration, and smooth delivery across functions. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Use performance data and insights to evaluate campaign effectiveness and identify opportunities for continuous improvement. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Manage timelines and milestones across multiple stakeholders to ensure coordinated and timely execution.</span></li> </ul> </li> </ul> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><strong><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Portfolio Oversight</span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Manage the Vitality Growth portfolio, ensuring consistent communication, visibility, and collaboration across teams, including reporting into and supporting Engagement Manco priorities. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Drive engagement campaigns that support key business KPIs — including sales growth, retention, and reduced lapse rates — through targeted and strategic marketing initiatives informed by Engagement Manco focus areas. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Lead creative and content development processes, ensuring high quality outputs that align with brand, portfolio, and Manco level objectives. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Drive the creation of compelling campaign concepts, visuals, and content in collaboration with creative teams to support portfolio priorities and business outcomes.</span></li> </ul> </li> </ul> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"> </p> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt;font-family:'Open Sans SemiBold', sans-serif">Competencies</span></strong></p> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><strong><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Knowledge & Skills</span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">In depth knowledge of media channels, with strong expertise in digital platforms (social, email, Google, etc.). </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Understanding of channel specific best practices that drive engagement, conversion, and performance. Experience managing agency relationships, including clear briefing, feedback cycles, and approvals.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Knowledge of agency production workflows, including timelines, costing, and vendor coordination. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Excellent written and verbal communication skills. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Strong understanding of effective communication principles, including tone, clarity, segmentation, and call to action design. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Ability to translate complex information into simple, audience relevant messaging. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Strong presentation skills with the ability to articulate ideas and project updates clearly. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Proficiency in Adobe Express and Canva for content creation and visual storytelling. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Ability to collaborate with creative teams and guide design, layout, and creative direction. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Strong conceptual and creative thinking with the ability to contribute to campaign ideation and innovation. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Ability to identify new opportunities for engagement, content, and brand storytelling. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Proven ability to manage multiple stakeholders across business units with strong expectation setting and alignment. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Ability to conduct simple data analysis and reporting. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Working understanding of Google Analytics for monitoring campaign and engagement performance.</span></li> </ul> </li> </ul> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"> </p> <p style="margin:0.0in;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><strong><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Attributes </span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Motivated; results-driven; reliable. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Detail-orientated; customer focused; able to prioritise. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Works well under pressure; team player; empathetic. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Adaptable and resilient (able to cope with curve balls). </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Creative flair and proactive problem-solving.</span></li> </ul> </li> </ul> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"> </p> <p style="margin:12.0pt 0.0in 0.25in;font-size:20.0pt;font-family:Calibri, sans-serif;color:#004b8d"><strong><span style="font-size:12.0pt;font-family:'Open Sans SemiBold', sans-serif">Education and Experience</span></strong></p> <ul> <li style="list-style-type:none"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Minimum 3-year undergraduate degree or diploma (preferably marketing / communications focused). </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Minimum of 4 years’ experience in marketing and communication. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c"><span style="font-family:'Open Sans', sans-serif;color:#6d6e71">Relevant industry & corporate experience (health, wellness, fitness, rewards programmes) would be advantageous.</span></li> </ul> </li> </ul> <p style="line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c;margin:0.0in 0.0in 0.0in 0.0px"> </p> <p style="line-height:120%;font-size:10.0pt;font-family:Calibri, sans-serif;color:#282b2c;margin:0.0in 0.0in 0.0in 0.0px"> </p><p>EMPLOYMENT EQUITY <br> <br> The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.</p>