<img id="photoDetail" src="https://www.discovery.co.za/gallery/template-resources/banners/general/smartpeople-recruit.jpg" style="width:1250.0px;height:301.0px"> Discovery Health Health Coach – Independent contractor About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About Discovery Health Transformation (DHT) DHCT consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams. The teams under DHCT are: <ol> <li>Executive Wellness</li> <li>Corporate Wellness</li> <li>Health Coaches</li> <li>Southern Rx Pharmacy and Discovery Medical Suppliers</li> <li>Home Care</li> <li>Hospital @ Home</li> </ol> Through its teams, DHCT aims to: <ol> <li>Provide quality care by bridging the gaps in the current market with high quality services</li> <li>Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden</li> <li>Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste</li> <li>Brand differentiation by providing members with innovative services that leverage the latest health technology</li> </ol> About Health Coaches Health Coaches offers a service to promote sustained lifestyle change and support through behavioural change, emotional support, benefit navigation, goal setting and tracking in order to decrease the cost of health care and improve a member’s quality of life. Key purpose To effectively coach eligible members in various programs ensuring that: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">The coaching program outcomes and objectives are achieved.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Members achieve sustainable health and lifestyle improvements in addition to their personal key objectives.</li> </ul> Key outputs <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Applying various coaching techniques to allocated members to ensure program and personal goals are achieved</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Building positive relationships to ensure successful outcomes</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Effective planning and organizing of schedules and sessions to optimize program adherence and completion rates.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Assist members with benefit navigation, referrals and activations to optimize benefits available to them under their scheme and non-scheme products.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Health and Lifestyle education, tracking and monitoring to achieve sustainable improvements.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Educate members on how to manage certain chronic diseases to avoid relapses, hospital admissions and disease progression with the necessary referral to the relevant health care professional and or other therapeutic interventions.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Accurate tracking, reporting and capturing of coaching sessions.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Meeting set targets: productivity, quality, customer satisfaction scores.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Calling eligible members to enroll into the various coaching programmes</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Keeping up to date with industry updates and developments</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Applying professional verbal and written communication skills required through all coaching interactions with members.</li> </ul> Competencies <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Written Communications: Is able to write clearly and succinctly in a variety of communications settings and styles; can get messages across that have the desired effect.</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Self-Development: Is personally committed to and actively works on continuously improve him/herself; understands different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Action Oriented: Enjoys working hard; is acti on oriented and full of energy for the things he/she sees as challenging; not fearful of acti ng with a minimum of planning; seizes more opportunities than others</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Interpersonal Savvy : Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her eff orts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities</li> </ul> Qualifications and Experience <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Clinical qualification accredited with a health professions body</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Knowledge of DH and Vitality products, benefits, funding, and policy rules</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Coaching experience advantageous</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Excellent communication skills, written and verbal</li> <li style="margin:0.0in 0.0in 0.0in 24.0px;line-height:120%">Proficient in MS Excel, Word, PowerPoint</li> </ul> EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Health Coach - Talent Pool (Sandton - 1 Discovery Place, GP, ZA, 2196) @ Discovery

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