About this role
<div id="tor__flistingLayout_readOnlyDiv"> <div id="tor__flistingLayout_content"> <div id="tor__flistingLayout_readOnlyDiv"> <div id="tor__flistingLayout_content"> <p>The HR Services Administrator provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes</p> <p> </p> <p><strong>More about the role :</strong></p> <p><strong> </strong></p> <ul style="list-style-type:square"> <li>First level support for employees and line managers in HR related inquiries</li> <li>Answering internal inquiries</li> <li>Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)</li> <li>Escalating issues to second level support or triages inquiries to the appropriate queue</li> <li>Inputing basic employee data into the HRIS System database and / or documenting activities as requested</li> <li>Generate basic reports and performance measurements</li> <li>Reviewing documents and reports related to employee records in HR processes and verifies their accuracy</li> <li>Support in various coordinative tasks for HR</li> <li>Collaboration and support in various HR processes and process optimizations</li> </ul> <p> </p> <p><strong>More about you :</strong></p> <p><strong> </strong></p> <ul style="list-style-type:disc" type="disc"> <li>Commercial training completed</li> <li>1–2 years of HR experience</li> <li>Administrative support and HR operations</li> <li>Strong organizational and prioritization skills</li> <li>Attention to detail and accuracy</li> <li>Reliability and resilience</li> <li>Ability to work independently and self-manage</li> <li>Flexibility and openness to change</li> <li>Team collaboration and teamwork</li> <li>Customer and service orientation</li> <li>Quality-focused mindset</li> <li>Proficiency in MS Office</li> <li>Strong IT affinity</li> <li>Very good English and German language skills</li> </ul> <p> </p> <p><strong>More about what we offer :</strong></p> <p><strong> </strong></p> <p>As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.</p> </div> </div> <p> </p> </div> </div> <p> </p>