About this role
<div class="image-box"><img src="https://performancemanager5.successfactors.eu/Coloplast/Collaboration_all_functions_5.jpg" style="width:100%;height:auto"></div> <div class="header-box"> </div> <style type="text/css">div.content { background: #6c6f70 } div.joqReqDescription { background: #FFF repeat-y; !important; font family: Century Gothic; !important text-align: left; color: #000; width: 900px !important; margin: 0 auto !important; position: relative; -webkit-column-count: 1; -moz-column-count: 1; padding-top: 480px; padding-left: 5px; padding-bottom: 50px; } div.joqReqDescription strong{ font family: Century Gothic !important; font-size: 14px; color: #000; } div.joqReqDescription p{ font family: Century Gothic !important; padding-left:0px; width: 892px; } div.joqReqDescription div.image-box { width: 900px; text-align: center; display: block; top: 0px; left: 5px; position: absolute; height: 150px; } div.joqReqDescription div.header-box { background-color: #0043FA; position: absolute; top: 380px; display: block; font-family: Century Gothic !important; font-size: 30px; color: rgb(255, 255, 255); font-weight: bold; width: 883px; left: 5px; height: 72px; padding-left: 17px; padding-top: 15px; } </style> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">We are seeking a Product Owner to support the ongoing development of digital solutions that enhance customer experiences across healthcare touchpoints. In this role, you will translate clinical, operational, and business needs into digital products that serve patients, caregivers, and healthcare providers. These solutions may include websites, mobile apps, patient portals, virtual care tools, chatbots, and other regulated digital health technologies. You will partner closely with Digital Solutions, technical teams, compliance, and other business stakeholders to ensure all solutions meet regulatory standards while providing intuitive, user-friendly experiences that improve engagement, access, and outcomes. This role owns solutions post initial deployment and will manage the continuous improvement lifecycle, embedding enhancements into subsequent feature releases.<br><br></span></p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Major Areas of Accountability</span></strong></p> <ul style="margin-top:0.55pt;margin-bottom:0.0in"> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Solution Ownership: Execute and manage the roadmap for improvements to digital health products that improve healthcare provider/patient experience, access, education, and self-service. Ensure solutions support Customer Experience Marketing and Digital Solutions strategies.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Continuous Improvement: Prioritize incremental improvements to products based on stakeholder and customer feedback/utilization.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Stakeholder Collaboration: Engage with internal teams including field sales, clinical specialists, service teams, software development, IT, compliance, and marketing to gather and prioritize requirements.</span> <span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Work closely with Digital Solutions to ensure all delivery activities align with defined product strategy, roadmap, and customer experience priorities</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Translation of Needs: Translate business and clinical requirements into clear, actionable product stories and technical specifications. Define detailed user stories including but not limited to requirements definition and acceptance criteria. Support creation of user flows, wireframes, or mockups to translate requirements into clear development inputs</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Testing: Design and facilitate User Acceptance Testing of solutions. Create basic test cases that reflect user flows and real-world scenarios.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Cross-Platform Delivery: Support the development and delivery of features across assigned platforms and delivery areas (e.g., websites, mobile apps, patient portals, CRM tools, virtual health platforms).</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Project Management: Manage and coordinate delivery of digital initiatives across the development lifecycle, working closely with development teams. Ensure user stories and sprint goals are fully aligned.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Voice of the Customer: Advocate for the patient/provider needs throughout the product lifecycle, using feedback, usability testing, and data to inform decisions.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Communication & Alignment: Provide clear and timely updates to leadership and cross-functional teams on priorities, status, risks, and outcomes. Serve as a central communication hub that ensures success of solutions long term.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Regulated Environment: Ensure that all digital solutions comply with healthcare regulations (e.g., HIPAA, ADA) and institutional policies around patient data, privacy, and accessibility.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Other job duties as assigned</span></li> </ul> <p style="margin:0.55pt 0.0in 0.0in 0.5in;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast"> </span></strong></p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Basic Qualifications</span></strong></p> <ul style="margin-top:0.55pt;margin-bottom:0.0in"> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">6+ years of experience in a product owner or digital product management role, preferably within healthcare, health tech, or another highly regulated industry.</span></li> </ul> <ul style="margin-top:0.55pt;margin-bottom:0.0in"> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Strong understanding of HIPAA and other privacy, security, and accessibility standards.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Experience developing digital experiences for external stakeholders such as patient portals, mobile health apps, telehealth platforms, or digital front door solutions.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Ability to translate complex regulatory and clinical requirements into intuitive digital products.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Strong collaboration and communication skills, particularly in cross-functional environments.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Ability to work in a fast-paced, agile environment. </span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Ability to travel for global meetings, customer visits and internal meetings (est. travel up to 30%).</span></li> </ul> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast"> </span></strong></p> <p style="margin:0.55pt 0.0in 0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Preferred Qualifications</span></strong></p> <ul style="margin-top:0.55pt;margin-bottom:0.0in"> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Experience working with healthcare IT systems (e.g., EHR/EMR platforms, CRM tools like Salesforce Health Cloud).</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Background in healthcare UX, clinical operations, or digital transformation is a plus.</span></li> <li style="margin:0.55pt 0.0in 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Experience using diagrams and wireframes with tools such as Figma, StoryBook to assist with the refinement of user stories and translate requirements<br></span> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Coloplast"><br><span style="font-size:10.0pt">At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:</span></span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Coloplast">Health and Wellness</span></strong><span style="font-family:Coloplast">:</span><span style="font-family:Cambria, serif"> </span><span style="font-family:Coloplast">Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Coloplast">Financial Security:</span></strong><span style="font-family:Cambria, serif"> </span><span style="font-family:Coloplast">A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. </span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Coloplast">Work-Life Balance:</span></strong><span style="font-family:Cambria, serif"> </span><span style="font-family:Coloplast">Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Coloplast">Professional Development:</span></strong><span style="font-family:Cambria, serif"> </span><span style="font-family:Coloplast">Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Coloplast">Recognition and Rewards:</span></strong><span style="font-family:Cambria, serif"> </span><span style="font-family:Coloplast">Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Coloplast">Community and Culture</span></strong><span style="font-family:Coloplast">:</span><span style="font-family:Cambria, serif"> </span><span style="font-family:Coloplast">A supportive work environment where everyone feels valued and has a sense of belonging. </span><span style="font-family:Cambria, serif"> </span><span style="font-family:Coloplast">Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.</span></span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-family:Coloplast">Competitive Compensation:</span></strong><span style="font-family:Coloplast"> </span><strong><em><span style="font-family:Cambria, serif"> </span></em></strong><span style="font-family:Coloplast">The compensation range for this position is $</span><span style="font-family:Calibri, sans-serif">87,048</span><span style="font-family:Coloplast"> - $</span><span style="font-family:Calibri, sans-serif">130,572</span><span style="font-family:Coloplast">. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.</span></span></li> </ul> </li> </ul><style type="text/css">div.joqReqDescription { background :#FFF repeat-y !important; color:#000; } </style> <p> </p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:black">Comfort Medical provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers nationwide. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!</span></span></span></em><em><span style="font-size:9.0pt"><span style="color:black"></span></span></em></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><em> </em></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:black">Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the</span></span></span> <span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:black">Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.</span></span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"> </span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:black">Comfort Medical is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.</span></span></span></span></span></p> <p><span style="font-size:9.0pt">61558<br>#LI-CM #LI-HYBRID</span></p>